Need some help? We understand that sometimes you just need to get a hold of a real person, that's why we're here for you 24 hours a day. Please use the methods below to contact our customer support reps 24 hours a day!
Email: | [email protected] |
Phone: | 1-800-685-9236 (USA only) |
Int'l Phone: | 1-818-880-9021 (Outside USA) |
Mailing Address: |
VS Media Inc. 4607 Lakeview Canyon Rd. #338 Westlake Village, CA 91361 USA |
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For assistance with common issues please consult our frequently asked questions page.
Billing Support
- VS.COM, VS1.COM, VS2.COM, VS3.COM, VS4.COM or VS5.COM 800-685-9236 (Click here for VS3.com)
- EPOCH.COM (Click here for Epoch.com)
- CCBILL.COM (Click here for CCBill.com)
- SEGPAYUS.COM (Click here for SegPay.com)
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Customer Feedback
Our 24/7/365 live customer service representatives respond to all received emails. To ensure you get our response, please enable receiving messages from VS Feedback [email protected] Also, you might need to check your spam folder.
Because of the insecure nature of email and for the protection of your account, never send more than the last 4 digits of your billing account number by email.