Need some help? We understand that sometimes you just need to get a hold of a real person, that's why we're here for you 24 hours a day. Please use the methods below to contact our customer support reps 24 hours a day!

Email:	CustomerService@vsmedia.com
Phone:	1-800-685-9236 (USA only)
Int'l Phone:	1-818-880-9021 (Outside USA)
Mailing Address:	VS Media Inc. 4607 Lakeview Canyon Rd. #338 Westlake Village, CA 91361

For assistance with common issues please consult our frequently asked questions page.

Our authorized sales agencies will appear on your statement as either:

- VS.COM, VS1.COM, VS2.COM, VS3.COM, VS4.COM or VS5.COM 800-685-9236 (Click here for VS3.com)
- EPOCH.COM (Click here for Epoch.com)
- CCBILL.COM (Click here for CCBill.com)
- SEGPAYUS.COM (Click here for SegPay.com)

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Your feedback and suggestions helps to make our live adult chat system better. Please use the form below to submit feedback to our customer service department.

Our 24/7/365 live customer service representatives respond to all received emails. To ensure you get our response, please enable receiving messages from VS Feedback customerservice@vsmedia.com. Also, you might need to check your spam folder.

Because of the insecure nature of email and for the protection of your account, never send more than the last 4 digits of your billing account number by email.

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